Privacy policy
How we process and protect your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data controller
The controller of your personal data is:
- Prisma Marketing and Software, S.L. (CIF B44763621)
- Ronda General Mitre, 126, Floor 6, 08021 Barcelona
- Phone: 623 06 06 54 · Email: hola@prismamarketingsoftware.com
What data do we process?
We process the data you voluntarily provide through the contact form or our channels (name, email, phone, your business name and the content of your message), as well as browsing data collected through analytics cookies when you give your consent.
Purpose and legal basis
We process your data to handle your enquiries and requests (legal basis: your consent and the application of pre-contractual measures), to manage the business relationship (performance of a contract), to send you communications about our services if you authorise it (consent) and to analyse the use of the site in order to improve it (legitimate interest and consent for analytics cookies).
Retention period
We keep your data for as long as necessary to handle your request and, where applicable, for the duration of the business relationship. Once it ends, we will keep it blocked for the legally required periods to address any potential liabilities, after which it will be deleted.
Recipients and data processors
We do not share your data with third parties except where legally required. To provide the service we work with suppliers who act as data processors:
- Netlify (web hosting and form management)
- Google Ireland Ltd. (Google Analytics, usage statistics)
- Microsoft Corporation (Microsoft Clarity, behavioural analytics)
- Some suppliers may process data outside the EEA; in such cases the European Commission's Standard Contractual Clauses apply as an appropriate safeguard.
Your rights
You may exercise the following rights at any time, free of charge, by writing to us at hola@prismamarketingsoftware.com or at our registered office:
- Access, rectification and erasure of your data
- Objection to and restriction of processing
- Data portability
- Withdrawal of the consent given at any time
- Lodging a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe your rights have been infringed
Data security
We apply appropriate technical and organisational measures to ensure the security of your data and to prevent its alteration, loss, processing or unauthorised access, taking into account the state of the art and the nature of the data processed.